Privacy and Cookies Policy

This document is a computerized translation of the original document in Spanish. For controversies we will base ourselves on the version of these policies in Spanish.

The purpose of this Privacy Policy is to inform about what data is collected, why and how it is collected or used. Also on how to protect that data and the rights you have over them. This Privacy Policy does not apply to external websites from which we may have links on our website. By continuing to browse our website you do so by accepting the practices described in this policy. If you do not agree, you should simply abandon it.

Website owner

RUC: 0992394609001
Registered office: San Lorenzo, Calle A between Av. 1 and 2, in front of the beach, Manta, Manabí, Ecuador
Social activity: Hotel
Web address:
Purpose of website: Information of the hotel and contact for reservations

What personal information do we collect and why do we collect it?

For the purpose of our activities with guests, such as: hosting service, we collect personal data directly to our email, as a result of inquiries, requests for quotes, reservations and customer service.

Also for the analysis, improvement and security of this website, even to prevent fraud.


Contact Forms

On our website, we do not have any contact form. To communicate with us or make reservations, you must do so via or by phone at the top of the site.

Comment forms

It is not allowed to post comments.

User Registration Forms

Can not create user accounts.


We only have the email account, where all messages are kept with data such as names in our contact list.

Our e-mail service provider is

Instant messaging uses instant messaging services on Facebook Messenger via It is available to allow prospects and guests to contact us.

Social networks has profiles in the main social networks: Facebook and Google+, to whom an international transfer of analytical and technical data is made in relation to this website. It also has videos on YouTube.

The treatment of these data that carried out in these networks will be the one that each allows. So, as long as the law does not prohibit it, will be able to report on its activities, make offers, advertisements directed to its followers and even personalized customer service.

In no case will extract data from social networks, unless you expressly obtain your consent for it.

Due to the very nature of social networks, the effective exercise of the data protection rights of the follower is dependent on the network itself.

Accuracy of the data

As a user you guarantee that the information provided to us is true, and that all the information provided corresponds to your real situation. In addition, you agree to keep your information up-to-date, being solely responsible for the inaccuracy or falsity of the same and for the damages that this may cause to, or to third parties due to the use of such false information.

Automated information

As a result of navigating through the pages of our website, we internally collect technical data such as the visitor’s IP address and the browser’s “user agents” chain for security reasons that help in the detection of spam, hacking attempts or other type of attacks.

Also to keep track of statistics. In summary, data to diagnose and solve problems, administer our “Site” and with it, improve our services.

Embedded content of, and links to, other websites

The pages of this website may include embedded or embedded content (for example, youtube videos, images hosted in other services, etc.). The embedded content of another website behaves in exactly the same way as if the visitor had visited the other site.

Likewise, this website may include links to external websites.

These external websites may collect data about you, likewise use cookies, embed additional third-party tracking, and monitor your interaction with your content.


We use the Google Analytics service for statistical purposes. The same that studies the preferences of our visitors, country of visit, traffic patterns, and other information together to better understand who our audience is.

Principles for the treatment of personal data

  • Lawfulness and transparency: express consent will always be required to request data and to treat them.
  • Minimization of data: only the necessary data will be requested, that is, the minimum possible information.
  • Limitation of the term of conservation: the data will only be maintained the necessary time according to its purpose, or until you request its elimination.
  • Integrity and confidentiality: we guarantee that your data will not be sold or offered, and that we will take the necessary measures to protect them from unauthorized access.

How long we keep your data

The information that we could obtain from our guests will be available in our email account until a guest requests the elimination of such data, as is their right. The data obtained is not used for any other purpose than explicitly expressed.

What rights do you have about your data?

You can request that we remove any personal information we have about you. This does not include any data that we are required to keep for administrative, legal or security purposes.
In summary, users can claim the following rights:

  • Access, to know what data is available about you
  • Rectification of data, correction of incorrect data
  • Limitation of your treatment, the data will only be used for the exercise or defense of claims.
  • Opposition to treatment, we will stop treating your data in the way you request, unless for compelling legitimate reasons or the exercise or the defense of possible claims should continue to be treated.
  • Portability, request that data to be treated by others
  • Deletion, of that data after your confirmation

To exercise your rights over the stored data you can send us an email to attaching a copy of an identity document or similar.

Where we send your data

Data on visits or traffic are managed by Google Analytics belonging to Google, a Delaware company whose main office is in Mountain View, California, United States. The statistical information that is collected will be directly transmitted and filed by Google in the servers of the United States.
Our email service is managed by part of Telenor, located in Norway.

Likewise, some data about the visits are managed by Cloudflare, a CDN service that helps improve the performance of the site and protect it from certain types of attacks. The Cloudflare headquarters is in San Francisco, California, United States.

Additional Information

How we protect your data

In we are committed to respecting the privacy of the data and to use it in accordance with the purpose thereof, as well as to comply with its obligation to adopt all measures to avoid loss, alteration, treatment or unauthorized access, in accordance with the provisions of the General Regulation of Data Protection RGPD that entered into force on May 25, 2018.

Thus, we adopt reasonable security measures to protect the data of users and the website. Among them we have:

  • TLS SSL security certificate v1.3 to encrypt the connection with the server and that the data is not exposed, encrypting it before transmission,
  • CDN, to improve the performance of the site and help with its security by avoiding certain types of server attacks, such as DoS attack (denial of service),
  • web security software and real-time monitoring to mitigate possible attacks by hackers, spam, viruses, brute force attacks, code injections, etc.

However, despite adopting adequate security measures to protect the data against the existence of viruses, bots, hackers, etc. the user must be aware that there is a risk (albeit a minimum) of data breach by fraudulent access to them by third parties, since Internet computer systems are not 100% reliable. For that reason we can not (and it would be dishonest to affirm the opposite) to guarantee the absolute impregnability of the Internet network. Be aware that NASA, the White House, F.B.I. and until C.I.A. They have been victims of hackers, which shows that no system is infallible, and they can all be vulnerable at any time.

What procedures do we use against data breaches

We have necessary security software that performs active surveillance (in real time) and that informs us of each activity of the users and possible gaps in the security of the users’ data.
In addition, internally, we have a procedure for timely treatment of incidents related to possible data breaches, including:

  • notification of the incident to our visitors,
  • identification of the problem,
  • recovery of the website before the disaster, and,
  • apply the best solution to prevent future incidents.

From which third parties do we receive data?

We receive data from Google Analytics, to know anonymously statistical data of our website such as: number of visits, pages visited, countries of visits, etc.

What type of automated decision making and / or profiling do we make with the user’s data?

Algorithms are not used for data processing, nor are they performed in any other way. Nor do we perform data profiling.

Age limitations

According to our service conditions, we do not sell products or provide services to minors (under 18), therefore if you are a minor you must leave this site.

Regulatory requirements for disclosure of information in the sector

We do not share your data with anyone. does not sell, rent, assign or distribute email addresses or any other personal or confidential information by any means. Except when, due to legal obligations and in response to valid requests from law enforcement, we are requested to deliver them by judicial order, in accordance with the regulations in force in Ecuador, or when authorized by a rule with the status of law. is not responsible for the privacy or data collection policies of third party service and product providers or how those third party service or product providers use the information you provide.

Cookies policy

This Cookies Policy applies to the website, which is owned by NILSEN MARTINEZ NILSENMART SA., And describes how we use the technical data that we automatically collect from our website, when visiting it.

What is a cookie?

A cookie is a text file with pieces of information that are automatically stored in the browser of a visitor to certain websites. That information does not reveal personal data or your identity, nor does it access the content stored on your device. It allows our system, for example, to check if you previously visited our website, or if you have logged in to not ask for a password again.
Depending on the information they contain and the way they use their equipment, they can be used for one or another task, usually technical.

What is not a cookie?

It is NOT a virus, spyware or spam. It is not malicious code or program of any kind.

What are cookies used for?

These files only keep technical information such as visits, statistics, preferences, personalization, etc. DO NOT SAVE sensitive information such as credit cards, or personal information such as names or photos.
They are generally used to:

  • take control of users and sessions
  • track current and previous movements and actions of visitors to a site
  • get information about your browsing habits
  • settings and customization, etc.

Examples of typical uses of cookies:

  • When you log in and activate the “do not log off” option, do not ask for a password when you open the browser again.
  • To know that you have already visited that web page.
  • Know how many pages you have visited, length of visit, browser used, etc.
  • To store preferences for a site, for example: language, profile colors, etc.

Types of cookies

Cookies can be classified according to their characteristics or purposes.

According to the entity that manages them

Own cookies: Those that are managed by this website, and from the same are recorded on the visitor’s device.

Third party cookies: Those that are recorded on the visitor’s device from this website but that information will be managed by a third party, for example Google Analytics. Our site may include other features provided by third parties. For example, you can share content on social networks such as Facebook, Twitter or Google+, with buttons for that purpose.

According to the period of time they remain activated

Session Cookies: the data is collected only while the user is browsing the website with his session open, that is, since he enters with his username and password, until he closes his session, at which time they are deleted.

Persistent cookies: the data is still stored in the device and can be accessed and processed for a finite period. They can last a few minutes or several years.

According to its purpose

Technical cookies: These are cookies that are necessary for the proper functioning of the website, without them it is possible that the site does not show or work properly in some aspects. These cookies are strictly necessary since they allow the use of different options such as, for example, identifying the session, accessing restricted areas, remembering the articles of an order, making the purchase process or using security elements during navigation.

Personalization cookies: They are a type of cookies that allow the user to specify or customize some features, sections or aspects of the website. Through a series of options, they are established according to their tastes or criteria. These cookies will store on the user’s device preferences such as: the language to be displayed on the website, image or background color, regional settings, etc.

Analysis cookies: These are those processed by own or third-party tools, which allow measurements and statistical analysis. They are usually those used by analytics tools, such as Google Analytics. They collect information about the number of visits, the pages you have visited, the browsing time, your IP address, your type of device, browser, operating system, etc. The information collected is anonymous and allows you to optimize navigation through our website, as well as to know the preferences of visitors in order to improve products and services.

You can see more information about the privacy policy of the Google tool for this purpose in:

How Google uses the data it collects on websites

Google Analytics Privacy Policy

To disable the tracking of Google Analytics do it through this browser plugin offered by Google)

Advertising cookies: They allow to include on the website, advertising spaces, according to the content of the website itself.

Behavioral advertising cookies: They allow advertising spaces to be included in the website according to the information obtained through the browsing habits of the visitor or user. This allows third parties to collect information that you have visited on a website and interest in certain offers. Also to analyze trends and movements of users on a website, to provide advertising based on activities and interests and measure the effectiveness of that advertising. As a result, you can show specific offers based on your interest in the products you have recently seen, as well as show you information that is relevant to you and your interests outside that website.

Why do we use cookies?

In we use cookies to get fully satisfied customers, providing content to our visitors and compiling statistics of those who use our website and interact with the content. In addition, cookies provide us with certain information for security purposes that we could use to improve our services and offer a more secure experience when visiting our website, improving it continuously and adapting it to your needs and interests.

We also use cookies to save your language preference, just by visiting our website.

Even to reject cookies, you need a cookie to remember that decision.

What cookies does this site use?

This website uses the cookies that we will detail below, grouping them by purpose.

Strictly necessary cookies

WordPress management: _icl_visitor_lang_js, _icl_current_language: own persistent cookies. 1 day. They are used to remember the visitor’s preferred language.
Management of Consent of cookies: gdpr: Own persistent cookies. 1 year. They are used to register the acceptance or rejection of the consent of cookies that are not necessary.
Security: __cfduid: Persistent third-party cookie by Cloudflare. 1 year. It is used to identify individual clients behind a shared IP and apply the security settings per client.

Analysis cookies

Statistics: Google Analytics: Third-party cookies. Persistent: _ga: 2 years; From session: _gid: when closing the browser. Both are used to distinguish users. _gat: 1 minute It is used to limit the percentage of requests.

Deactivate cookies

Cookies can be accepted, blocked or deleted as desired, but for this you must know how to configure the web browser, by configuring the appropriate options according to the browser installed on your device. The web browser is responsible for the management of cookies.

If you do not want cookies stored in your browser or you prefer to receive a warning each time a cookie requests to be installed on your device, you can configure the browser options to be done in that way.

Most web browsers allow the management of cookies in 3 different ways:

  • Cookies are always rejected;
  • The browser asks if the visitor wants to install each cookie;
  • Cookies are always accepted;

The browser may also include the possibility to select in detail the cookies you want installed on your device. In particular, the user can usually accept any of the following options:

  • reject cookies from certain websites;
  • reject third-party cookies;
  • accept cookies as non-persistent (they are deleted when the browser closes);
  • Allow the server to create cookies for a different domain.

To know how to access the most popular web browser settings and manage cookies, see the following links:

Warning about deletion or blocking of cookies

Since all cookies on this site can be deleted and blocked, some of them will not work or the quality of the website may be affected.
If you have any questions about our cookies policy, you can contact this website through the email
Want to know more about cookies, visit

Acceptance of the terms

This declaration of confidentiality / privacy, which describes the terms and conditions of, constitutes a legally valid agreement and therefore with legal life between the user and; if the user uses the services of means that he has read, understood, accepted and consequently agreed with the terms set out above.

Likewise, it recognizes that it knows of the possibility of rejecting the treatment of its data by rejecting the use of Cookies by selecting the appropriate settings in its browser for this purpose. Although, we warn that the option of blocking cookies in your browser may not allow you to fully use all the features of our website.

If you do not agree with them (these policies), the user must not provide any personal information, or use this service immediately leaving this website.

Changes in this policy reserves the right to modify this policy at any time, either by responding to legislative requirements, or in order to adapt to certain national data protection regulations (Ecuador), regional or global.

Only when there are major changes in this Policy, we will show a notice to visitors to this site and invite you to read the new privacy policy.

Last revision: September 12, 2018